What is integration and why is it important?
Integration is about aligning everyone and everything in the business around delivery of the right business strategy.
- Clarity of purpose, clarity of roles and accountabilities, and focusing management processes on the right things
- Managing data, turning it into useful transparent information, and providing it to the right people, in the right way
- Leveraging these processes and information to drive the right whole-system decisions
- Simplifying systems and processes across the business to make it easier for people to do their jobs